Refund policy

RETURN AND REFUND POLICY

We have a 5-day return policy, which means you have 5 days after receiving your order to request a return.

To be eligible for a return, the item must be in the same condition that you received it, unused and undamaged, with all original packaging, tags, accessories and manuals included. You will also need to provide your order details or proof of purchase.

To request a return, please contact us at aifyoo.in@gmail.com. Please do not send any product back without contacting us and receiving return instructions from us first.

Once your return request is reviewed and approved, we will provide you with the applicable return instructions and return address.

RETURN SHIPPING

For returns due to a change of mind or other reasons not caused by a defect, damage, or incorrect item, the customer is responsible for the applicable return shipping costs.

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. We will review the issue and, where applicable, arrange an appropriate solution, which may include a replacement or refund.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when you receive it. If the product is damaged, defective, or you receive the wrong item, please contact us promptly at aifyoo.in@gmail.com with your order details and, where possible, clear photos or videos showing the issue.

We will review the information and determine the appropriate resolution.

NON-RETURNABLE ITEMS

Returns may not be accepted for items that have been used, damaged after delivery, altered, missing original packaging or accessories, or otherwise not returned in the condition in which they were received.

Certain products may also be marked as final sale or non-returnable on the product page. Any applicable product-specific return conditions will be disclosed before purchase.

EXCHANGES

If you need to exchange an item because it is defective, damaged, or incorrect, please contact us at aifyoo.in@gmail.com. We will review the request and advise you on the available options.

REFUNDS

Once we receive and inspect an approved return, we will notify you whether your refund has been approved or declined.

If your refund is approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank, card issuer, or payment provider may require additional time to process and reflect the refund in your account.

If you have not received your approved refund after the applicable processing period, please contact us at aifyoo.in@gmail.com.

ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation requests can only be accepted before the order has been processed or shipped. Once an order has been shipped, it may no longer be possible to cancel it and the applicable return policy will apply.

If you have any questions about returns or refunds, please contact us at:

Email: aifyoo.in@gmail.com